Brad has designed two fantastic MailChimp templates for us. He has taken into account our existing online look, and created well styled and very usable templates. Brad understands that not everyone is a technically inclined and has provided great advice with regards to format / readability/ usability. He was also able to provide important statistical information with regards to our audience and the systems they might be using to read our broadcasts. He is flexible with his designs and has actively sought feedback throughout the design process. I thoroughly recommend him and will continue to work with him in the future.